Problem connecting to MSN

Auri87 · August 27th, 2004

I tried connecting to MSN one day and got this error message.

I rebooted my computer afterwards, did spyware checks using ad-aware, virus scans, disabled my firewall, uninstalled and reinstalled diffrent versions of msn and that damn error message is still there!
MSN seems to work fine on my other computers that are networked, i dont recall installing any unusual software before this happened and i use version 6.2.
Anyone have any suggestions on how i could fix this problem? thanks

**Chrono Archangel** · August 27th, 2004

This is off the msn messenger forum
dunno if it works for u

One of these solutions will hopefully solve your issue.

Unable to login to Messenger - 0x81000370

As part of Microsoft’s Trustworthy Computing initiative, Microsoft is providing a security update to the .NET Messenger Service which will require an update for some MSN Messenger or Windows Messenger users.

If you have not completed the update, you will be unable to login. To complete your update Please Click Here

1. The date on your computer needs to be set properly -- double click the clock verify that the time and date are set.

2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase).

3. Change your password @ http://memberservicesnet.passport.com/, then try signing in again.

4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case.

5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).

6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button.

7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK.

8. Click Start, then Run, and enter the following: regsvr32 softpub.dll then click OK

August 27th, 2004	#1 (permalink)
Auri87 aka. "Kr0nic_2000" Join Date: Dec 2001 Location: If i told you then i would have to kill you... Posts: 2,165	Problem connecting to MSN I tried connecting to MSN one day and got this error message. I rebooted my computer afterwards, did spyware checks using ad-aware, virus scans, disabled my firewall, uninstalled and reinstalled diffrent versions of msn and that damn error message is still there! MSN seems to work fine on my other computers that are networked, i dont recall installing any unusual software before this happened and i use version 6.2. Anyone have any suggestions on how i could fix this problem? thanks __________________ If you're lying to me, I'll kill ya. If I think you're lying to me, I'll kill ya. If you leave anything out, I'll kill ya. As a matter of fact you're gonna have to work very hard to stay alive. Do you understand? Good, cause if you don't, I'll kill ya. "trying is the first step towards failure" -Homer Simpson- check out my 3d marks http://service.madonion.com/compare?2k1=4481587

August 27th, 2004	#2 (permalink)
Chrono Archangel Administrator Join Date: Dec 2001 Location: Montreal, Canada Posts: 7,228	This is off the msn messenger forum dunno if it works for u One of these solutions will hopefully solve your issue. Unable to login to Messenger - 0x81000370 As part of Microsoft’s Trustworthy Computing initiative, Microsoft is providing a security update to the .NET Messenger Service which will require an update for some MSN Messenger or Windows Messenger users. If you have not completed the update, you will be unable to login. To complete your update Please Click Here 1. The date on your computer needs to be set properly -- double click the clock verify that the time and date are set. 2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase). 3. Change your password @ http://memberservicesnet.passport.com/, then try signing in again. 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case. 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled). 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button. 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK. 8. Click Start, then Run, and enter the following: regsvr32 softpub.dll then click OK __________________ When Pigs Fly: The Death of Oink, the Birth of Dissent, and a Brief History of Record Industry Suicide.

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