Computer problem please help ASAP

OminaeYu · July 4th, 2005, 22:54

It "shuts down" after about a 2 minutes after starting up windows me.

The computer still runs it just won't do anything and shows a blank screen.

The problem was first encountered after upgrading the Velocity.net Internet Accelerator program.

__________________

| CPU: Intel Core i5 2500k @ 4.5GHz | Motherboard: ASRock Z68 Extreme3 Gen3 | GPU: Gigabyte GTX 670 |
| Memory: G.SKILL Sniper Series 8GB DDR3 @ 1866MHz Dual Channel | Monitor: Acer P215H 21.5" 1080p LCD | Operating System: Windows 7 Home Premium x64 |

ChankastRules · July 4th, 2005, 22:59

try starting in safe mode and disable the velocity.net Internet Accelerator program ( and run a spyware check )

OminaeYu · July 4th, 2005, 23:29

Spyware check shows nothing (Ad-aware & spybot search and destroy were run) as well as spyware blaster is up-to-date.

Disabled the Accelerator program and it still shuts down but now it takes a little longer before it does it.

__________________

| CPU: Intel Core i5 2500k @ 4.5GHz | Motherboard: ASRock Z68 Extreme3 Gen3 | GPU: Gigabyte GTX 670 |
| Memory: G.SKILL Sniper Series 8GB DDR3 @ 1866MHz Dual Channel | Monitor: Acer P215H 21.5" 1080p LCD | Operating System: Windows 7 Home Premium x64 |

RZetlin · July 5th, 2005, 00:01

Sounds more like a worm issue to me.

Do you get any messages stating your "PC will shut down in xx amount of seconds?"

Update your antivirus program and run a full scan on your system.

Run MSCONFIG to disable all your startup programs.

Better yet just dump Windows ME all together.

__________________
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OminaeYu · July 5th, 2005, 00:45

No messages whatsoever.

Full Scan and still nothing.

Disabled all the startup programs and it still does it

Can't dump Me cause its my neighbors computer she'll be upgrading to XP sometime but until then she is stuck with ME.

Any other ideas?

__________________

| CPU: Intel Core i5 2500k @ 4.5GHz | Motherboard: ASRock Z68 Extreme3 Gen3 | GPU: Gigabyte GTX 670 |
| Memory: G.SKILL Sniper Series 8GB DDR3 @ 1866MHz Dual Channel | Monitor: Acer P215H 21.5" 1080p LCD | Operating System: Windows 7 Home Premium x64 |

**FLaRe85** · July 5th, 2005, 00:46

Quote:

Originally Posted by RZetlin

Sounds more like a worm issue to me.

Do you get any messages stating your "PC will shut down in xx amount of seconds?"

Update your antivirus program and run a full scan on your system.

Run MSCONFIG to disable all your startup programs.

Better yet just dump Windows ME all together.

That occurs as a result of an integral system service failing or a remote/local timed shutdown command. Windows ME doesn't even use services and it won't respond to a shutdown command either. It's also not vulnerable to the Blaster worm. So, that's very unlikely.

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RF · July 5th, 2005, 00:49

Quote:

Originally Posted by OminaeYu

No messages whatsoever.

Full Scan and still nothing.

Disabled all the startup programs and it still does it

Can't dump Me cause its my neighbors computer she'll be upgrading to XP sometime but until then she is stuck with ME.

Any other ideas?

Check for driver issues in the device manager, scan the hdd for bad sectors... Who knows, it could be a hardware problem. Maybe re-seat the heatsink on the processor.

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a_en · July 5th, 2005, 00:55

Maybe hardware problem, try boot into safe mode or DOS , then leave it for a while.

OminaeYu · July 5th, 2005, 01:04

No driver issues

Scanned the HDD earlier and it came back ok

can't reseat the heatsink becase its a crappy compaq computer without a place to put a screwdriver to undo the clip

It doesn't restart when I'm in safe mode.

__________________

| CPU: Intel Core i5 2500k @ 4.5GHz | Motherboard: ASRock Z68 Extreme3 Gen3 | GPU: Gigabyte GTX 670 |
| Memory: G.SKILL Sniper Series 8GB DDR3 @ 1866MHz Dual Channel | Monitor: Acer P215H 21.5" 1080p LCD | Operating System: Windows 7 Home Premium x64 |

OminaeYu · July 5th, 2005, 01:44

As far as I can tell it was the modem causing the problem

Thanks for all the help guys

__________________

| CPU: Intel Core i5 2500k @ 4.5GHz | Motherboard: ASRock Z68 Extreme3 Gen3 | GPU: Gigabyte GTX 670 |
| Memory: G.SKILL Sniper Series 8GB DDR3 @ 1866MHz Dual Channel | Monitor: Acer P215H 21.5" 1080p LCD | Operating System: Windows 7 Home Premium x64 |

Coolsvilleman · July 5th, 2005, 04:28

your first problem is that your running windows ME!!!! it was like micrsofts big... err.. biggest mistake. If i were you id invest some money into xp, and if thats too expensive get an oem win 2000. ME is just bug crazy. and if it is a virus, now is a good time to get a new operating system and format your drive anyhow. your computer will be fater more efficient and virus free. just my 2¢

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OminaeYu · July 5th, 2005, 04:39

Its not my computer its my neighbors and shes currently looking into upgrading to XP.

__________________

| CPU: Intel Core i5 2500k @ 4.5GHz | Motherboard: ASRock Z68 Extreme3 Gen3 | GPU: Gigabyte GTX 670 |
| Memory: G.SKILL Sniper Series 8GB DDR3 @ 1866MHz Dual Channel | Monitor: Acer P215H 21.5" 1080p LCD | Operating System: Windows 7 Home Premium x64 |

Kraelis · July 5th, 2005, 04:50

Well... by "virus" you mean "malware" don't you? Actually, a whole enchilada of Worms/Trojans don't work in 9x/ME nowadays.

Of course. if you get hit by a real virus (in the strictest sense of the word)... that's the problem, as viruses can do so much more in 9x/ME than in NT-class kernels. But viruses are all too rare nowadays, with prevalent infectors capable of infecting ALL OSes anyway.

Besides, I was running a Win9x machine when Blaster first hit. Not even a flesh wound...

ME isn't THAT bad... compared to let's say 95!

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culubalo · July 5th, 2005, 06:02

old compaq, more than likely the heatsink has failed and when the computer gets overheated it shuts itself down automatically without warning to protect its feeble existence.

To check for this when you boot up the computer look behind where the heatsink and fan is from the outside and put your hand over it to see if you can feel any cool air coming out.

I have had my compaq for lets see... 4 years and the heatsink is as tough as ever but just in case.

Seta-San · July 5th, 2005, 06:29

well. take off the fan off the heat sink and make sure it's unclogged. Also check the ATA Power adapter to the motherboard. You can get a PSU checker at compusa for fairly cheap.

__________________

culubalo · July 5th, 2005, 06:50

I doubt he could get to the fan:

Quote:

Originally Posted by OminaeYu

can't reseat the heatsink becase its a crappy compaq computer without a place to put a screwdriver to undo the clip

July 4th, 2005, 22:54	#1
OminaeYu Spriggan Join Date: Apr 2003 Location: Currently stationed at ARCAM's Japanese Branch Posts: 424	Computer problem please help ASAP It "shuts down" after about a 2 minutes after starting up windows me. The computer still runs it just won't do anything and shows a blank screen. The problem was first encountered after upgrading the Velocity.net Internet Accelerator program. __________________ \| CPU: Intel Core i5 2500k @ 4.5GHz \| Motherboard: ASRock Z68 Extreme3 Gen3 \| GPU: Gigabyte GTX 670 \| \| Memory: G.SKILL Sniper Series 8GB DDR3 @ 1866MHz Dual Channel \| Monitor: Acer P215H 21.5" 1080p LCD \| Operating System: Windows 7 Home Premium x64 \|

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July 4th, 2005, 22:59	#2
ChankastRules NextGenerationGaymulation Join Date: Sep 2004 Location: Sweden ( Proud Game Developer ) Posts: 2,775	try starting in safe mode and disable the velocity.net Internet Accelerator program ( and run a spyware check )

July 4th, 2005, 23:29	#3
OminaeYu Spriggan Join Date: Apr 2003 Location: Currently stationed at ARCAM's Japanese Branch Posts: 424	Spyware check shows nothing (Ad-aware & spybot search and destroy were run) as well as spyware blaster is up-to-date. Disabled the Accelerator program and it still shuts down but now it takes a little longer before it does it. __________________ \| CPU: Intel Core i5 2500k @ 4.5GHz \| Motherboard: ASRock Z68 Extreme3 Gen3 \| GPU: Gigabyte GTX 670 \| \| Memory: G.SKILL Sniper Series 8GB DDR3 @ 1866MHz Dual Channel \| Monitor: Acer P215H 21.5" 1080p LCD \| Operating System: Windows 7 Home Premium x64 \|

July 5th, 2005, 00:01	#4
RZetlin General of Tangerines Join Date: Jun 2001 Location: Defending the Sea Posts: 3,923	Sounds more like a worm issue to me. Do you get any messages stating your "PC will shut down in xx amount of seconds?" Update your antivirus program and run a full scan on your system. Run MSCONFIG to disable all your startup programs. Better yet just dump Windows ME all together. __________________ AMD Athlon 64 3700+ \| 2 GB RAM \| XFX Nvidia 6800 GS 256 MB XXX Edition \| Win XP Pro SP3 "Asu no Egao no Tame ni!" - So We Can Smile Tomorrow! Youtube: http://www.youtube.com/RZetlin

July 5th, 2005, 00:45	#5
OminaeYu Spriggan Join Date: Apr 2003 Location: Currently stationed at ARCAM's Japanese Branch Posts: 424	No messages whatsoever. Full Scan and still nothing. Disabled all the startup programs and it still does it Can't dump Me cause its my neighbors computer she'll be upgrading to XP sometime but until then she is stuck with ME. Any other ideas? __________________ \| CPU: Intel Core i5 2500k @ 4.5GHz \| Motherboard: ASRock Z68 Extreme3 Gen3 \| GPU: Gigabyte GTX 670 \| \| Memory: G.SKILL Sniper Series 8GB DDR3 @ 1866MHz Dual Channel \| Monitor: Acer P215H 21.5" 1080p LCD \| Operating System: Windows 7 Home Premium x64 \|

July 5th, 2005, 00:55	#8
a_en Registered User Join Date: Mar 2004 Posts: 198	Maybe hardware problem, try boot into safe mode or DOS , then leave it for a while.

July 5th, 2005, 01:04	#9
OminaeYu Spriggan Join Date: Apr 2003 Location: Currently stationed at ARCAM's Japanese Branch Posts: 424	No driver issues Scanned the HDD earlier and it came back ok can't reseat the heatsink becase its a crappy compaq computer without a place to put a screwdriver to undo the clip It doesn't restart when I'm in safe mode. __________________ \| CPU: Intel Core i5 2500k @ 4.5GHz \| Motherboard: ASRock Z68 Extreme3 Gen3 \| GPU: Gigabyte GTX 670 \| \| Memory: G.SKILL Sniper Series 8GB DDR3 @ 1866MHz Dual Channel \| Monitor: Acer P215H 21.5" 1080p LCD \| Operating System: Windows 7 Home Premium x64 \|

July 5th, 2005, 01:44	#10
OminaeYu Spriggan Join Date: Apr 2003 Location: Currently stationed at ARCAM's Japanese Branch Posts: 424	As far as I can tell it was the modem causing the problem Thanks for all the help guys __________________ \| CPU: Intel Core i5 2500k @ 4.5GHz \| Motherboard: ASRock Z68 Extreme3 Gen3 \| GPU: Gigabyte GTX 670 \| \| Memory: G.SKILL Sniper Series 8GB DDR3 @ 1866MHz Dual Channel \| Monitor: Acer P215H 21.5" 1080p LCD \| Operating System: Windows 7 Home Premium x64 \|

July 5th, 2005, 04:28	#11
Coolsvilleman Emulation to the max! Join Date: Jan 2004 Location: Canada Posts: 2,560	your first problem is that your running windows ME!!!! it was like micrsofts big... err.. biggest mistake. If i were you id invest some money into xp, and if thats too expensive get an oem win 2000. ME is just bug crazy. and if it is a virus, now is a good time to get a new operating system and format your drive anyhow. your computer will be fater more efficient and virus free. just my 2¢ __________________ Q6600 Core 2 Quad \|\| Soundblaster X-Fi Extreme HD \|\| e-VGA 8800GTX \|\| 4096mb 4-4-4-12-2T Dual-Channel RAM \|\| MSI P6N Diamond \|\| 2x 320GB Hardrive \|\| 5.1 Speakers \|\| Remote control \|\| 8x USB 2.0 \|\| DVD/CD ±RW Drive \|\| 1x IEEE1394 www.coolsvilleman.homedns.org Normally down. E-mail me for a DVD @ coolsvilleman@gmail.com

July 5th, 2005, 04:39	#12
OminaeYu Spriggan Join Date: Apr 2003 Location: Currently stationed at ARCAM's Japanese Branch Posts: 424	Its not my computer its my neighbors and shes currently looking into upgrading to XP. __________________ \| CPU: Intel Core i5 2500k @ 4.5GHz \| Motherboard: ASRock Z68 Extreme3 Gen3 \| GPU: Gigabyte GTX 670 \| \| Memory: G.SKILL Sniper Series 8GB DDR3 @ 1866MHz Dual Channel \| Monitor: Acer P215H 21.5" 1080p LCD \| Operating System: Windows 7 Home Premium x64 \|

July 5th, 2005, 04:50	#13
Kraelis Transcended Join Date: Jun 2001 Location: Moonlight Spire Posts: 1,409	Well... by "virus" you mean "malware" don't you? Actually, a whole enchilada of Worms/Trojans don't work in 9x/ME nowadays. Of course. if you get hit by a real virus (in the strictest sense of the word)... that's the problem, as viruses can do so much more in 9x/ME than in NT-class kernels. But viruses are all too rare nowadays, with prevalent infectors capable of infecting ALL OSes anyway. Besides, I was running a Win9x machine when Blaster first hit. Not even a flesh wound... ME isn't THAT bad... compared to let's say 95! __________________ --KrÆlis Cross Mundus vult decipi, ergo decipiatur =============== Athlon 64 x2 3800\| Asrock ALiveNF6G-VSTA \| Kingston DDR2 1 Gb RAM

July 5th, 2005, 06:02	#14
culubalo Banned Join Date: Jun 2005 Location: In a cardboard box, whats it mean to you? Posts: 356	old compaq, more than likely the heatsink has failed and when the computer gets overheated it shuts itself down automatically without warning to protect its feeble existence. To check for this when you boot up the computer look behind where the heatsink and fan is from the outside and put your hand over it to see if you can feel any cool air coming out. I have had my compaq for lets see... 4 years and the heatsink is as tough as ever but just in case.

July 5th, 2005, 06:29	#15
Seta-San PCSX2ベータテスター Join Date: Dec 2001 Location: Nebraska Posts: 1,446	well. take off the fan off the heat sink and make sure it's unclogged. Also check the ATA Power adapter to the motherboard. You can get a PSU checker at compusa for fairly cheap. __________________