Weird problem with AMD Athlon™ 64 X2 4400+

Juppy · March 29th, 2008, 18:58

I have a problem with my AMD Athlon™ 64 X2 4400+. Its supposed to be clocked at 2.2-2.3Ghz by default but when I turn my computer on for the first time and I looked at the system properties. It says

"AMD Athlon(tm) 64x2 Dual Core Processor 4400+ 1.00 Ghz"

So I thought it was just the computer reading error, until I tried running a game which is MOH:Airborne. I installed it and it gave me a warning that my specs are not enough for it when all my specs are well above the minimum specs. It seems like its the processor. The processor model is supported but the speed of mine which is clocked at is too low. I thought this was a mistake too so I just carried on and ignored the warning. The game was at 15FPS at 640x480 at all low/off. This is horrendous. My graphic card is 8600GT and my RAM is 2GB. I have no idea why is this happening.

So I went to the BIOS to check the speed of the CPU. It says there that it is running at 2.3Ghz. I tried overclocking the FBS Frequency and CPU ratio because the FBS Frequency was at the lowest and the CPU ratio was at auto. However, everytime I tried overclocking. The computer would just give me a error when I boot up that there is a problem with overclocking the processor. So I tried using MSI'S Dual Core Center Application to monitor my CPU speed. I noticed that it stays at 1000Mhz most of the time and goes up to 2300Mhz when idle sometimes. However, if I start a program or game, it reverts back to 1000Mhz. Can someone help me? Is this a problem with the processor? Its a new computer.

**refraction** · March 29th, 2008, 19:20

sounds like Cool & Quiet is enabled, which lowers the cpu ratio when its not required.

run prime95 or orthos and check cpuz, it should show the correct speed then.

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**cottonvibes** · March 29th, 2008, 22:47

yeah its probably Cool&Quiet, i just disable mine because of problems like you're having..

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Juppy · March 30th, 2008, 02:51

Cool&Quiet is disabled. The core speed doesn't lower when it is not required. It lowers when it is required!

**cottonvibes** · March 30th, 2008, 03:24

thats really odd..
make sure C&Q is disabled in both the bios and within windows.

if you still get a problem, i would try reformating and reinstalling windows.

__________________

"It was, of course, a lie what you read about my religious convictions, a lie which is being systematically repeated. I do not believe in a personal God and I have never denied this but have expressed it clearly. If something is in me which can be called religious then it is the unbounded admiration for the structure of the world so far as our science can reveal it." - Albert Einstein

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Juppy · March 30th, 2008, 03:26

Within windows? How do I check that within windows?

**cottonvibes** · March 30th, 2008, 03:28

well its different depending on what motherboard you have.

Asus motherboads have a program called Asus Cool and Quiet, and it can be enabled within windows.
thats most-likely the problem..

__________________

"It was, of course, a lie what you read about my religious convictions, a lie which is being systematically repeated. I do not believe in a personal God and I have never denied this but have expressed it clearly. If something is in me which can be called religious then it is the unbounded admiration for the structure of the world so far as our science can reveal it." - Albert Einstein

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Juppy · March 30th, 2008, 06:08

Mine is a MSI motherboard

**cottonvibes** · March 30th, 2008, 07:04

sorry i'm not sure what software MSI boards come with, but most-likely some software is running Cool and Quite technology.

if you can't find it, reinstalling windows would delete all the programs and then not have the cool&quite program.

__________________

"It was, of course, a lie what you read about my religious convictions, a lie which is being systematically repeated. I do not believe in a personal God and I have never denied this but have expressed it clearly. If something is in me which can be called religious then it is the unbounded admiration for the structure of the world so far as our science can reveal it." - Albert Einstein

check out my blog

Juppy · March 30th, 2008, 07:16

Alright. Thanks for the help anyway.

Here's my specs in case if you guys need it.

AMD Athlon™ 64 X2 4400+ 2.3Ghz. (Currently running at 999Mhz and fluctuating.)
2x1GB DDR2 RAM.
GeForce 8600GT 256Mb
MSI K9N Neo V2
Asus Vento 3600 (0_o.Big fat ass)

StriderVM · March 30th, 2008, 16:01

Can you try to download CPU-Z and give us a screenshot of it's findings?

__________________

Squall-Leonhart · March 30th, 2008, 16:21

if your using XP, you need to install the Dual Core updates.

Clements · March 30th, 2008, 16:30

If it isn't Cool N Quiet causing it (i.e. it is set to off in the BIOS), then perhaps his heatsink is seated improperly and/or his CPU is overheating, and hence downclocking itself.

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Phil · March 30th, 2008, 16:48

like said above, cpuz and prime 95 should sort it out

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Squall-Leonhart · March 30th, 2008, 16:49

Quote:

Originally Posted by Clements

If it isn't Cool N Quiet causing it (i.e. it is set to off in the BIOS), then perhaps his heatsink is seated improperly and/or his CPU is overheating, and hence downclocking itself.

Yes, the OnDie temperature diode has a hardcoded peak temp, when it reaches this it downclocks to protect the cpu, and if it continues further still it will automatically shut off.

Phil · March 30th, 2008, 16:50

"throttling" in laymans terms

__________________

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Juppy · March 31st, 2008, 12:45

Thanks for all your help guys. It turned out to be the BIOS problem. I had to update it to v2.6 from v2.2. Sorry for the trouble guys :X

Setsuna Exia · July 9th, 2009, 13:39

guys help me to mine is same from him(Juppy) I try all what you guys said but nothing happen.
[img=http://img188.imageshack.us/img188/7731/specsg.th.jpg]

StriderVM · July 9th, 2009, 17:26

Well, according to that, CPU-Z says it's working correctly.
But Windows says otherwise.... Have you tried updating the BIOS of your mobo?

__________________

lagunareturns · July 9th, 2009, 20:19

oh i know the solution there are drivers or app that improves windows compatibility with amd cpus on the amd website,. my friend had the same issue and thats what fixed his issue

March 29th, 2008, 18:58	#1
Juppy Registered User Join Date: Mar 2008 Location: Singapore Posts: 76	Weird problem with AMD Athlon™ 64 X2 4400+ I have a problem with my AMD Athlon™ 64 X2 4400+. Its supposed to be clocked at 2.2-2.3Ghz by default but when I turn my computer on for the first time and I looked at the system properties. It says "AMD Athlon(tm) 64x2 Dual Core Processor 4400+ 1.00 Ghz" So I thought it was just the computer reading error, until I tried running a game which is MOH:Airborne. I installed it and it gave me a warning that my specs are not enough for it when all my specs are well above the minimum specs. It seems like its the processor. The processor model is supported but the speed of mine which is clocked at is too low. I thought this was a mistake too so I just carried on and ignored the warning. The game was at 15FPS at 640x480 at all low/off. This is horrendous. My graphic card is 8600GT and my RAM is 2GB. I have no idea why is this happening. So I went to the BIOS to check the speed of the CPU. It says there that it is running at 2.3Ghz. I tried overclocking the FBS Frequency and CPU ratio because the FBS Frequency was at the lowest and the CPU ratio was at auto. However, everytime I tried overclocking. The computer would just give me a error when I boot up that there is a problem with overclocking the processor. So I tried using MSI'S Dual Core Center Application to monitor my CPU speed. I noticed that it stays at 1000Mhz most of the time and goes up to 2300Mhz when idle sometimes. However, if I start a program or game, it reverts back to 1000Mhz. Can someone help me? Is this a problem with the processor? Its a new computer.

March 29th, 2008, 19:20	#2
refraction PCSX2 Coder $refraction's Avatar$ Join Date: Jan 2004 Location: Plymouth, UK Posts: 10,037	sounds like Cool & Quiet is enabled, which lowers the cpu ratio when its not required. run prime95 or orthos and check cpuz, it should show the correct speed then. __________________ http://www.pcsx2.net Intel i7 920 @ 3.4Ghz, POV GTX 570 1.3Gb, 1.8Tb HD space, 6Gb OCZ Reaper PC3-14400 Triple Channel Dont PM me for help, use the forums, thats what its for! My Chip16 Emulator RefChip16 http://code.google.com/p/refchip16/
$refraction is offline$

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March 29th, 2008, 22:47	#3
cottonvibes You're already dead... Join Date: Sep 2007 Location: Planet Vegeta Posts: 5,385	yeah its probably Cool&Quiet, i just disable mine because of problems like you're having.. __________________ "It was, of course, a lie what you read about my religious convictions, a lie which is being systematically repeated. I do not believe in a personal God and I have never denied this but have expressed it clearly. If something is in me which can be called religious then it is the unbounded admiration for the structure of the world so far as our science can reveal it." - Albert Einstein check out my blog

March 30th, 2008, 02:51	#4
Juppy Registered User Join Date: Mar 2008 Location: Singapore Posts: 76	Cool&Quiet is disabled. The core speed doesn't lower when it is not required. It lowers when it is required!

March 30th, 2008, 03:24	#5
cottonvibes You're already dead... Join Date: Sep 2007 Location: Planet Vegeta Posts: 5,385	thats really odd.. make sure C&Q is disabled in both the bios and within windows. if you still get a problem, i would try reformating and reinstalling windows. __________________ "It was, of course, a lie what you read about my religious convictions, a lie which is being systematically repeated. I do not believe in a personal God and I have never denied this but have expressed it clearly. If something is in me which can be called religious then it is the unbounded admiration for the structure of the world so far as our science can reveal it." - Albert Einstein check out my blog

March 30th, 2008, 03:26	#6
Juppy Registered User Join Date: Mar 2008 Location: Singapore Posts: 76	Within windows? How do I check that within windows?

March 30th, 2008, 03:28	#7
cottonvibes You're already dead... Join Date: Sep 2007 Location: Planet Vegeta Posts: 5,385	well its different depending on what motherboard you have. Asus motherboads have a program called Asus Cool and Quiet, and it can be enabled within windows. thats most-likely the problem.. __________________ "It was, of course, a lie what you read about my religious convictions, a lie which is being systematically repeated. I do not believe in a personal God and I have never denied this but have expressed it clearly. If something is in me which can be called religious then it is the unbounded admiration for the structure of the world so far as our science can reveal it." - Albert Einstein check out my blog

March 30th, 2008, 06:08	#8
Juppy Registered User Join Date: Mar 2008 Location: Singapore Posts: 76	Mine is a MSI motherboard

March 30th, 2008, 07:04	#9
cottonvibes You're already dead... Join Date: Sep 2007 Location: Planet Vegeta Posts: 5,385	sorry i'm not sure what software MSI boards come with, but most-likely some software is running Cool and Quite technology. if you can't find it, reinstalling windows would delete all the programs and then not have the cool&quite program. __________________ "It was, of course, a lie what you read about my religious convictions, a lie which is being systematically repeated. I do not believe in a personal God and I have never denied this but have expressed it clearly. If something is in me which can be called religious then it is the unbounded admiration for the structure of the world so far as our science can reveal it." - Albert Einstein check out my blog

March 30th, 2008, 07:16	#10
Juppy Registered User Join Date: Mar 2008 Location: Singapore Posts: 76	Alright. Thanks for the help anyway. Here's my specs in case if you guys need it. AMD Athlon™ 64 X2 4400+ 2.3Ghz. (Currently running at 999Mhz and fluctuating.) 2x1GB DDR2 RAM. GeForce 8600GT 256Mb MSI K9N Neo V2 Asus Vento 3600 (0_o.Big fat ass)

March 30th, 2008, 16:01	#11
StriderVM Registered User Join Date: Nov 2006 Location: Philippines Posts: 2,849	Can you try to download CPU-Z and give us a screenshot of it's findings? __________________

March 30th, 2008, 16:21	#12
Squall-Leonhart Banned Join Date: Feb 2006 Location: Sydney, Australia Posts: 23,270	if your using XP, you need to install the Dual Core updates.

March 30th, 2008, 16:30	#13
Clements Registered User Join Date: Jun 2003 Location: UK Posts: 1,709	If it isn't Cool N Quiet causing it (i.e. it is set to off in the BIOS), then perhaps his heatsink is seated improperly and/or his CPU is overheating, and hence downclocking itself. __________________ PJ64 Homepage \| ZSNES Documentation Project \| bsnes Supporter

March 30th, 2008, 16:48	#14
Phil 339.9 Join Date: Oct 2007 Location: USA Posts: 14,777	like said above, cpuz and prime 95 should sort it out __________________ Vision is the art of seeing what is invisible to others

March 30th, 2008, 16:50	#16
Phil 339.9 Join Date: Oct 2007 Location: USA Posts: 14,777	"throttling" in laymans terms __________________ Vision is the art of seeing what is invisible to others

March 31st, 2008, 12:45	#17
Juppy Registered User Join Date: Mar 2008 Location: Singapore Posts: 76	Thanks for all your help guys. It turned out to be the BIOS problem. I had to update it to v2.6 from v2.2. Sorry for the trouble guys :X

July 9th, 2009, 13:39	#18
Setsuna Exia Registered User Join Date: Jul 2009 Location: Philippines Posts: 5	guys help me to mine is same from him(Juppy) I try all what you guys said but nothing happen. [img=http://img188.imageshack.us/img188/7731/specsg.th.jpg]

July 9th, 2009, 17:26	#19
StriderVM Registered User Join Date: Nov 2006 Location: Philippines Posts: 2,849	Well, according to that, CPU-Z says it's working correctly. But Windows says otherwise.... Have you tried updating the BIOS of your mobo? __________________

July 9th, 2009, 20:19	#20
lagunareturns Registered User Join Date: Dec 2007 Location: Australia Posts: 1,317	oh i know the solution there are drivers or app that improves windows compatibility with amd cpus on the amd website,. my friend had the same issue and thats what fixed his issue