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If you go to a shop, INSIST that no repair is done before a backup is done.
AGAIN. It's possible to remove the hard drive FIRST and THEN:
1 - mount it inside another laptop
1' - use a Linux LiveCD (like Knoppix) or BartPE to boot a working system without altering the system already installed in that flackey laptop.
OR
2 - mount it inside a mobile rack (2 inches something, for laptop hard drives), so that this HDD can be connected to any big PC via USB.
2' - just use that PC normally, laptop's HDD should be displayed as new HDD.
...AND backup everything of importance on DVD's.
ONLY AFTER a backup is done, you'd be able to safely think about repairing that laptop.
If you give that laptop to "technicians", just consider your father's data already lost, as they seemingly always format hard drives whenever problemes occur, and WITHOUT backuping anything of course.
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