Cloud, like I had said even major sites with passports don't get deep information. Unless, ur a highly qualified JP site or even a FFXI site you won't get too many replies. The only reason FFXi gets email or written replies is it's staff is a different style setup than Square's normal games.
Look on the bright side, least they know you cheerish there games.
As for Square-X wouldn't surprise me..
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Currently Playing: Kindgom Hearts 2, Crimson Sea 2, Dynasty Warriors 4: Empires, Baiten Kaitos, & Lunar DS