Square has been unpoetic to the callings of fan letters or even editorial letters. I was given a press pass passort as "Square Enix" calls it. This allowed me to write letters and ask question for a up and coming article. The answer's recieved were very short and more or less said "The future is still unclear" or "At this time we are not able to comment".
You want to send question to a company and get great recall. Try Contrail (Wild Arms) or even Atlus (Publisher of Persona and other obscure RPG's.) . They were some of the best to do replies for articles I've done in the past.
I do hope you get a reply Cloud. I wonder how Namco is. I've been meaning to do a report and article on Xeno: A tale of transformation.
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Currently Playing: Kindgom Hearts 2, Crimson Sea 2, Dynasty Warriors 4: Empires, Baiten Kaitos, & Lunar DS