[Linktothepast]

If they can't even understand their own costumers needs, what is more to say really? But there are way too many companies with the same problem in my opinion. They feel threatened by giving more freedom to their customers, and no one understand that freedom is what the market lacks and it can be beneficial for them also (they see only the negatives, aka piracy which is wrong, things like that can also boost sales). For example i would like to put a different firmware in my 6G ipod and use applications that Apple doesn't provide at the moment. But i can't, since the firmware is encrypted. See the music industry and how late it discovered that people want to download songs for the practicality and the fact you can choose the song you want and not a whole album that you don't care that much, without restrictions like drm for something they bought.